Geelong · Bellarine Peninsula · Surf Coast — NDIS support

Structured, accountable support
for complex needs.

CONVI delivers structured capacity building programs for participants with complex mental health, psychosocial disability, and ASD needs. NDIS goals turned into deliberate, trackable skill programs. Built on systems. Delivered consistently.

Make a referral For participants & families
Provider profile
Alex Attard
Alex Attard
Founder & Director, CONVI
7+
Years MH & AOD frontline
BC
Dynamics 365 billing
Plan managed Self managed Unregistered provider Audit ready
The CONVI difference
◎
Structured skill-building programs

NDIS goals turned into deliberate 3-month skill-building blocks — small, achievable steps designed to build real capacity. Tracked, evaluated, and refined each period.

✦
Contemporaneous documentation

Every session recorded the same day by the delivering worker. Nothing is reconstructed. Everything is auditable on request.

◈
Enterprise-grade billing

Microsoft Dynamics 365 Business Central. Invoices generated directly from session records. NDIS price guide aligned. Zero errors.

◉
Founder-led continuity

The person you speak to is the person responsible for delivery. No handoffs. No admin layer. Direct accountability at every level.

Services

Support across four specialist areas

View all services →
◍
Complex Mental Health & Psychosocial Disability
Core Supports · Capacity Building
◎
Paediatric ASD Support (8+)
Core Supports · Daily Activities
◌
AOD Recovery Support
Core Supports · Capacity Building
○
Community Participation & Capacity Building
Social & Community Participation
The CONVI method

NDIS goals turned into real, trackable skill-building programs.

Most support delivery is reactive — showing up and doing something. CONVI takes a deliberate approach: every participant's NDIS goals are translated into structured 3-month skill-building programs with small, achievable steps, tracked activities, and clear evaluation points. When the period ends, we assess where the participant is, refine the program, and begin the next block. Support that compounds — not just continues.

The program cycle
1
NDIS goals review
Participant goals extracted from current plan
2
Baseline evaluation
Where is the participant right now?
3
3-month skill program designed
Small, achievable steps matched to capacity
4
Delivery & documentation
Every session tracked against the program
5
Evaluate & refine
Program refined for the next 3-month block
How it works

A clear process from referral to delivery

No surprises. No delays. A structured pathway that protects participants, referrers, and plan managers.

1
Referral or enquiry
Response within 1 business day of contact
2
Intake & risk review
Support plan and NDIS goals reviewed
3
Service agreement
Signed before any delivery begins
4
Support delivery
Documented same day, every session
5
Goal review
Regular review against NDIS plan goals
For support coordinators

Everything you'd normally have to ask for is already here.

Full policy suite publicly available. Clean billing every week. Direct line to the Director. Provider status visible upfront.

View coordinator page →
✓
14 policies — publicly visible
Full policy suite — publicly available. No request required
✓
Audit-ready session records
Contemporaneous BC documentation, available on request
✓
Weekly clean invoicing
NDIS price guide aligned, zero reconstruction
✓
Direct contact — Alex Attard
alex@convi.au · +61 494 574 786
Who we work with
Support coordinators
Reliable referrals, zero admin surprises

Accurate billing, contemporaneous documentation, and a direct line to the person delivering support. Every referral is handled by the Director personally.

Coordinator page →
Participants & families
Know who you're getting before you start

Founder-led support means the person you speak to is the person who shows up. No handoffs, no strangers at the door, no surprises.

Participant page →
Plan managers
Clean invoicing, every time

Dynamics 365 Business Central means billing is NDIS price guide aligned, accurate, and never reconstructed from memory or approximation.

Get in touch →
From Alex — insights on the NDIS

Honest conversations about how the NDIS actually works

▶
Coming soon
What the NDIS fraud headlines get right — and completely wrong
Video coming soon
▶
Coming soon
Why your NDIS plan isn't working and what actually fixes it
Video coming soon
▶
Coming soon
What good support actually looks like between appointments
Video coming soon

Ready to refer or make an enquiry?

Response within 1 business day. Direct line to the Director — no admin layer, no hold queue.

Make a referral Call +61 494 574 786
About CONVI

Built on experience.
Designed around systems.

CONVI is a disability and NDIS support provider operating across Geelong, the Bellarine Peninsula, and the Surf Coast. We specialise in complex mental health, psychosocial disability, paediatric ASD support, and AOD recovery.

Alex Attard — Founder & Director, CONVI
Alex Attard
Founder & Director
The founder

Alex Attard

"I built CONVI because I believe disability support should be structured, reliable, and genuinely effective."

My path to CONVI isn't a straight line. I spent sixteen years running a trades business — building teams, managing operations, learning that systems are what make quality consistent, not just good intentions. That foundation never left me.

When I moved into clinical mental health and AOD work as a hypnotherapist, I started seeing a different kind of problem. People with genuine, serious needs — and support systems that let them down not through cruelty, but through inconsistency, poor documentation, and providers who couldn't account for what they'd actually delivered.

CONVI exists because the gap between what disability support should be and what it often is felt fixable. Not by a large organisation, but by someone who builds things properly from the start and refuses to cut corners on the parts that actually protect people.

My background spans licensed trades, business ownership, clinical mental health, and AOD recovery work. That combination — practical problem-solving, operational discipline, and genuine clinical understanding — is what drives how CONVI operates.

Director profile
Alex Attard
Alex Attard
Founder & Director, CONVI
Experience7+ years MH, AOD & disability support
BackgroundTrades · Clinical hypnotherapy · Disability
LocationAnglesea, VIC
Contactalex@convi.au
Phone+61 494 574 786
Qualifications & credentials
Cert IV Individual SupportRPL pathway — in progress
Psychological ScienceDegree completion — Year 2
Diploma — Clinical HypnotherapyCompleted 2016
NDIS Worker Screening CheckCurrent
Working With Children CheckCurrent
The organisation

Systems-first from day one

CONVI operates on Microsoft Dynamics 365 Business Central — enterprise-grade ERP software used by organisations orders of magnitude larger. For CONVI, it means every participant is a customer account, every NDIS plan is a project, every session is a posted journal line, and every invoice is generated directly from that record.

There is no spreadsheet version of this. No notes reconstructed at billing time. No approximations. When a support coordinator or plan manager asks for session evidence, it exists, it's accurate, and it's available immediately.

That level of operational rigour is unusual for a provider at CONVI's current scale. It's also the reason CONVI can grow without quality degrading — the system enforces standards rather than relying on individuals remembering to do the right thing.

Microsoft Dynamics 365 Business Central

Primary ERP. Service delivery, evidence, billing, payroll, and reporting all in one system. Session records are immutable audit trail entries.

D365 Customer Service

Incident management and complaint case tracking. Every incident and complaint is logged, tracked, and closed with documented outcomes.

Power BI reporting

Connected to Business Central. Real-time visibility across participant budgets, session delivery, and billing accuracy.

NDIS registration status

Unregistered provider — registration underway

CONVI is currently an unregistered NDIS provider. This means CONVI accepts self-managed and plan-managed participants. Agency-managed participants require registered provider status, which CONVI is actively pursuing.

Registration target: Q1 2027. CONVI operates to NDIS Practice Standards regardless of registration status — the same policies, the same documentation standards, the same incident management obligations.

If you're a support coordinator assessing whether CONVI is suitable for an unregistered referral, the full operational picture is available on the coordinator page.

Legal & provider details
Trading nameCONVI
Legal entityConvi Pty Ltd (ACN 677 127 703) as Trustee for Attard Family Australia Trust
ABN60 342 025 267
Registration statusUnregistered — Q1 2027 target
Plan managed✓ Accepted
Self managed✓ Accepted
Agency managedNot yet available
NDIS Code of Conduct✓ Compliant
Operates to Practice Standards✓ Yes

Want to talk before making a referral?

Happy to discuss a participant's needs informally before any formal referral process.

Call +61 494 574 786 alex@convi.au
Services

Four specialist areas.
One consistent standard.

CONVI delivers NDIS support across complex mental health, psychosocial disability, paediatric ASD, AOD recovery, and community participation. All services are delivered to the same documentation and quality standard regardless of support type.

Service area 01

Complex Mental Health & Psychosocial Disability

Support for participants with psychosocial disability, trauma histories, and complex behavioural needs — delivered through structured, deliberate capacity building programs designed around each participant's NDIS goals.

CONVI translates NDIS goals into 3-month skill-building blocks — small, achievable steps matched to each participant's actual capacity. Programs are evaluated at the end of each period and refined for the next. This is support that builds toward something, not just maintains the status quo.

→
NDIS support category
Core Supports — Assistance with Daily Life (04) · Capacity Building — Improved Daily Living (07) · Capacity Building — Increased Social & Community Participation (09)
→
Participant type
Adults and young people with psychosocial disability, complex MH diagnoses, dual diagnosis
→
Delivery setting
In-home and community-based
What this support looks like
  • ·Building and maintaining daily routines
  • ·Community access and social skill development
  • ·Supported engagement with health appointments
  • ·Consistent presence between allied health sessions
  • ·Practical capacity building toward NDIS goals
  • ·Coordination with support coordinators and treating teams
Service area 02

Paediatric ASD Support (8+)

Goal-directed support and structured capacity building for children aged 8 and over with mid to severe Autism Spectrum Disorder. Every engagement is built around the child's current NDIS plan goals and delivered through deliberate, trackable skill-building programs.

CONVI's paediatric ASD programs are co-designed with Lisa Attard — an early childhood specialist and educator with over 20 years of experience. Lisa brings professional expertise in child development, learning design, and skill sequencing. Alex makes the programs practical, deliverable, and genuinely fun for the child. Together, they create structured capacity building programs that are grounded in child development principles and built for real-world delivery.

Early childhood expertise — Lisa Attard

20+ years as a qualified early childhood educator and specialist. Co-designs all paediatric ASD skill-building programs and capacity building activities alongside Alex.

→
NDIS support category
Core Supports — Assistance with Daily Life (04) · Capacity Building — Improved Daily Living (07) · Capacity Building — Increased Social & Community Participation (09)
→
Participant type
Children 8+ with ASD (mid to severe), often plan-managed by parents or guardians
→
Delivery setting
In-home, community, and school-adjacent settings
3-month skill program includes
  • ·Baseline skill assessment mapped to NDIS goals
  • ·Deliberately designed, achievable skill-building activities
  • ·Practical, engaging, and fun delivery methods
  • ·Session-by-session progress tracking
  • ·End-of-period evaluation and program refinement
  • ·Clear documentation for plan managers and families
Ongoing support also includes
  • ·Community participation and social skill development
  • ·Routine reinforcement and transition support
  • ·Coordination with allied health and school teams
  • ·Same-day session notes for families and plan managers
Service area 03

AOD Recovery Support

Structured capacity building and daily living support for participants navigating alcohol and other drug recovery alongside their NDIS goals. Alex Attard brings over seven years of clinical experience in AOD recovery — a depth of understanding that most support providers simply don't have.

Recovery support is delivered through deliberate 3-month skill-building programs designed to build a stable, functional daily life alongside recovery. Small, achievable steps. Consistent delivery. Tracked progress. Support that doesn't just accompany recovery — it actively builds the skills a participant needs to sustain it.

→
NDIS support category
Core Supports — Assistance with Daily Life (04) · Capacity Building — Improved Daily Living (07) · Capacity Building — Increased Social & Community Participation (09)
→
Participant type
Adults with AOD recovery needs, often co-occurring with psychosocial disability
What this support looks like
  • ·Building structure and routine that supports recovery
  • ·Community participation and social re-engagement
  • ·Supported attendance at health and recovery appointments
  • ·Capacity building toward independent daily living
  • ·Coordination with treating teams and support networks
Service area 04

Community Participation & Capacity Building

Deliberate, structured capacity building designed around real-world community participation — not just accompanying a participant, but building the skills they need to participate more independently over time.

CONVI designs 3-month skill programs that turn community participation goals from a participant's NDIS plan into concrete, trackable activities. Each period builds on the last. Progress is documented and demonstrated — not assumed.

→
NDIS support category
Assistance with Social & Community Participation (04) · Capacity Building — Improved Daily Living (07) · Capacity Building — Increased Social & Community Participation (09)
→
Delivery setting
Community, in-home, and other agreed settings
What this support looks like
  • ·Supported community access and social activities
  • ·Building social skills in real-world settings
  • ·Independence skill development
  • ·Transport support to community activities
  • ·Goal-directed activities aligned to NDIS plan
Service region

Geelong, Bellarine Peninsula & Surf Coast

◉
Geelong & surrounds

Geelong CBD, Newtown, Belmont, Highton, and surrounding suburbs

◉
Bellarine Peninsula

Ocean Grove, Barwon Heads, Portarlington, Leopold and surrounds

◉
Surf Coast

Anglesea, Torquay, Aireys Inlet, and Surf Coast Shire

Support is delivered in your home or in the community. CONVI does not operate a fixed office. Contact Alex directly to confirm service availability for your specific area.

Ready to discuss a participant's needs?

Happy to talk informally before a formal referral. Call, email, or use the referral form.

Make a referral Call +61 494 574 786
For support coordinators & plan managers

Everything you'd normally
have to ask for.

If you're assessing whether CONVI is the right fit for one of your participants, this page is for you. Provider status, billing process, documentation standards, policies, complaint handling — all here, upfront, without a phone call.

Provider status at a glance
NDIS provider details
Registration statusUnregistered — Q1 2027 target
Plan managed✓ Accepted
Self managed✓ Accepted
Agency managedNot yet available
NDIS Code of Conduct✓ Compliant
Operates to Practice Standards✓ Yes
ABN60 342 025 267
ACN677 127 703
Public liability$20,000,000 coverage
Professional indemnity$2,000,000 coverage
"CONVI is an unregistered provider. This means plan-managed and self-managed participants only — until registration is achieved in Q1 2027. We operate to the same Practice Standards as registered providers in all other respects."
— Alex Attard, Director

CONVI's unregistered status is not a gap in quality — it is an administrative milestone in progress. Every policy, every system, and every compliance obligation is built to registered-provider standard. The certification audit is a formality confirming what is already in place.

📋
Registration pathway
NDIS registration application target Q1 2027. Registration groups: High Intensity Daily Activities, Social & Community Participation.
Billing & invoicing

Clean invoicing, every week, no exceptions

Structured skill-building programs

NDIS goals translated into deliberate 3-month capacity building programs. Small, achievable steps. Tracked activities. End-of-period evaluation. Your participants make measurable progress — and you have the documentation to show it.

Invoice generation

Invoices are generated directly from Business Central session records. Each invoice line maps to a specific posted session entry — no approximation, no reconstruction.

NDIS price guide alignment

All billing references current NDIS Pricing Arrangements and Price Limits. Support item codes are correct and current. No overpayment requests, no rate errors.

Billing cadence

Invoices issued weekly for plan-managed participants. Budget tracking against plan allocation with 80% alert notification to plan manager before budget exhaustion.

For plan managers: CONVI invoices reference the participant's NDIS number, support item code, session date, delivered hours, and rate. All fields required for NDIS portal processing are present on every invoice. Queries are responded to within 1 business day.

Session documentation

Contemporaneous records. Always.

Every CONVI session is documented on the day of delivery. Session notes are written by the delivering worker using CONVI's standard template, reviewed by the Director, and stored as an attachment to the immutable session record in Business Central.

No session note is backdated. No session is billed without a contemporaneous record. If an audit requires session evidence, it exists, it's complete, and it can be provided immediately.

✓
Available on request
Session notes and records available to authorised parties on request — same-day response
✓
Goal-aligned notes
Every session note references the participant's NDIS goals and progress toward them
Session record contains
  • ·Participant name and NDIS number
  • ·Session date, start time, end time
  • ·Delivering worker name
  • ·Support item code and category
  • ·Activities delivered and goals addressed
  • ·Participant response and progress notes
  • ·Any incidents or observations
  • ·Worker and Director review signatures
Complaints & incident management
Complaint response standards
AcknowledgementWithin 2 business days
Standard resolutionWithin 10 business days
Complex mattersWithin 30 days
Anonymous complaintsAccepted
External escalationNDIS Commission 1800 035 544
Read full Complaints Policy (POL-03)
Incident management
Reportable incidentsNDIS Commission notified as required
Investigation timeline10 business days
Near-miss reportingRequired — same process
Post-incident reviewQuarterly trend review
Read full Incident Policy (POL-04)
Referral process

How to refer a participant to CONVI

1
Contact Alex directly
Call +61 494 574 786 or email alex@convi.au — no referral form required to start a conversation
2
Brief needs discussion
5–10 minute call to confirm participant fit and CONVI's current availability
3
Intake documentation
Intake form, risk assessment, and support plan review completed
4
Service agreement
Issued within 2 business days. Services begin once signed agreement is returned
5
Plan manager intro
CONVI introduces itself to plan manager with all provider details before first invoice
Policy suite

14 policies — publicly available

All policies are available in the CONVI policy library. No request required. If you need to sight any policy before referring, it's already there.

🔒
Privacy & Confidentiality Policy
POL-01 · Privacy Act, APPs, retention, breach notification
→ 💬
Complaints & Feedback Policy
POL-03 · 2-day acknowledgement, 10-day resolution
→ ⚠️
Incident Management Policy
POL-04 · Reportable incidents, Commission notification
→ 🛡
Safeguarding & Abuse Prevention
POL-07 · Prevention design, reporting, whistleblower protection
→ 👶
Child Safe Policy
POL-06 · Victorian Child Safe Standards, WWCC, mandatory reporting
→ 📄
View all 14 policies
CONVI policy library — all 14 policies
→
Direct contact

Speak directly to the Director

Every referral enquiry is handled by Alex Attard directly. No admin staff, no hold queue, no form-before-conversation. Response to all referrer enquiries within 1 business day.

Submit a referral form →

Or call directly — no form required to start a conversation

For participants & families

Clear, reliable support.
No surprises.

This page explains exactly how CONVI works — how sessions run, how we communicate, how billing works, and what to do if something isn't right. Everything you need to know before you sign anything.

Your support team

The person you speak to is the person who shows up.

CONVI is founder-led. That means Alex Attard — the director — personally oversees all support delivery and takes responsibility for how CONVI operates. There's no admin layer between you and the person accountable for your support.

As CONVI grows and brings on support workers, every worker is screened, inducted, and supervised by Alex directly. The person delivering your support meets CONVI's standards before they walk through your door.

📞
After-hours urgent contact
+61 494 574 786 — call or SMS "URGENT" for same-day response
Your primary contact
Alex Attard
Alex Attard
Director & Lead Practitioner
RoleService design, onboarding, supervision, billing, complaints
Emailalex@convi.au
Phone / SMS+61 494 574 786
Response timeWithin 1 business day
How sessions work

Scheduled, documented, and consistent.

Scheduling

Sessions are scheduled in advance and confirmed in writing. Your schedule is in your Service Agreement. Changes are communicated as early as possible.

Variations & cancellations

Sessions can run shorter or longer or change day. For one-off changes, a quick SMS or call to Alex is all that's needed. Give as much notice as possible for cancellations — see your Service Agreement for the NDIS short-notice cancellation policy.

Session records

Every session is recorded on the day using enterprise-grade systems. Notes are accurate and available on request. You always have access to your own records.

How to reach CONVI

✉️
Email — for formal matters
alex@convi.au · Service agreements, invoices, formal requests
💬
SMS — welcome for everyday things
+61 494 574 786 · Session changes, questions, anything that doesn't need a formal record
📞
Phone — urgent matters
+61 494 574 786 · Same day response for anything urgent · SMS "URGENT" if out of hours
Your rights as a CONVI participant

These rights are not optional. They are yours.

✓
Dignity and respect
You are treated with respect regardless of your disability, background, identity, or communication style.
✓
Choice and control
You decide how your support is delivered and can request changes at any time.
✓
Privacy
Your personal and health information is kept private. It is not shared without your consent.
✓
Safety
You have the right to safe support delivered by screened, inducted workers who follow CONVI's policies.
✓
Information
You can access your own records, your service agreement, and any CONVI policy at any time.
✓
Complain without consequences
Making a complaint will not affect your support. No person is disadvantaged for raising a concern in good faith.
✓
Exit at any time
You can end your service agreement with CONVI at any time. See your Service Agreement for notice provisions.
✓
Independent advocacy
You can access free, independent advocacy support. Disability Advocacy Finder: disabilityadvocacyfinder.dss.gov.au
Billing & invoicing

What happens with your NDIS budget

CONVI sends invoices weekly for delivered sessions. Each invoice matches exactly what was delivered — date, hours, support item, and rate. Nothing is estimated.

Plan managedInvoice sent to your plan manager weekly
Self managedInvoice sent directly to you
Invoice copyAvailable to you on request — always
Budget alertsNotified at 80% plan budget usage
CONVI will never:
  • ✗Bill for a session that was not delivered
  • ✗Exceed your plan budget without authorisation
  • ✗Bill above the NDIS price guide rate
  • ✗Engage in any financial transaction with you personally
If something isn't right

How to raise a concern or complaint

CONVI treats complaints as information, not problems. If something isn't working, we want to know. Raising a concern will never affect your support.

1
Contact Alex directly
alex@convi.au · +61 494 574 786 · In person · Written letter
2
Acknowledgement within 2 business days
You'll receive written confirmation that your complaint has been received
3
Resolution within 10 business days
Investigation completed, outcome communicated in writing
If you're not satisfied with CONVI's response

You have the right to escalate your complaint to the NDIS Quality and Safeguards Commission at any time — before, during, or after CONVI's internal process.

NDIS Commission1800 035 544
Websitendiscommission.gov.au
Submit a formal complaint →
Getting started

How to begin with CONVI

1
Make an enquiry
Call, email, or use the contact form. Response within 1 business day.
2
Initial conversation
Brief discussion to understand your needs and confirm CONVI is the right fit.
3
Intake form
CONVI completes intake documentation, support plan, and risk assessment.
4
Service agreement
Read, sign, and return. Services begin on the agreed start date.
Make an enquiry

Or call Alex directly: +61 494 574 786

Policy library

Nothing to hide.
Everything visible.

CONVI's complete policy suite is publicly available. If you're a support coordinator, plan manager, participant, or family member wanting to understand how CONVI operates — it's all here. No request required.

Full policy library

CONVI Policy Library

All 14 policies in full, searchable, organised by category. Updated as policies are reviewed.

Open policy library →
Category 1 — Participant rights & safety
🔒
POL-01 — Privacy & Confidentiality Policy
Privacy Act 1988, Health Records Act (VIC), Australian Privacy Principles, retention schedule, breach notification
→ 💬
POL-03 — Complaints & Feedback Policy
Receipt, investigation, resolution standards, anonymous complaints, external escalation, anti-retaliation
→ 📋
Participant Rights & Responsibilities
PART-07 · NDIS rights framework, CONVI obligations, independent advocacy resources
→ 👶
POL-06 — Child Safe Policy
11 Victorian Child Safe Standards, WWCC, mandatory reporting, child-safe code of conduct
→ 🛡
POL-07 — Safeguarding & Abuse Prevention
Abuse types defined, prevention design, reporting chain, whistleblower protection
→
Category 2 — Service delivery
⚠️
POL-04 — Incident, Near Miss & Emergency Management
Reportable incidents, injury timing, Commission notification, investigation process, post-incident review
→ 💊
POL-08 — Medication Management Policy
4 levels of assistance, authorisation framework, storage, errors, PRN medications
→ 🧠
POL-13 — Behaviour Support Policy
PBS principles, BSP compliance, de-escalation framework, worker obligations
→ ⛔
POL-12 — Restrictive Practices Policy
5 types defined, NDIS framework, Victorian Senior Practitioner authorisation requirements
→
Category 3 — Operations & conduct
📜
POL-02 — Code of Conduct
NDIS Code of Conduct (7 obligations) + CONVI standards. Signed by all workers at induction.
→ 🏥
POL-05 — Workplace Health & Safety
OHS Act 2004 (VIC), hazard management, lone worker, manual handling, psychosocial safety
→ 🦠
POL-09 — Infection Control Policy
Standard precautions, PPE, hand hygiene, worker illness, outbreak management
→ ⚖️
POL-10 — Conflict of Interest Policy
Disclosure, recusal, gifts register ($20 limit), participant financial transaction prohibitions
→ 📱
POL-11 — Social Media & Communications Policy
Approved channels (email/Teams), personal social media restrictions, photography consent
→ 🌏
POL-14 — Diversity, Inclusion & Disability Rights
Rights-based framework, anti-discrimination, cultural safety, LGBTIQ+ inclusion, language standards
→
Policy questions?

If you have a question about any CONVI policy, or need a copy for your own records, contact Alex directly: alex@convi.au or +61 494 574 786. Response within 1 business day.

Contact & referrals

Get in touch
directly.

Every enquiry is handled by Alex Attard. Response within 1 business day. No form required to start a conversation — call or email directly.

Send an enquiry

✓ Thanks — your enquiry has been sent. Alex will respond within 1 business day.
Direct contact
Location
Service region

Geelong · Bellarine Peninsula · Surf Coast · Anglesea · Barwon region

Support delivered in your home or community. No fixed office.

Response times
Referral enquiries1 business day
General enquiries1 business day
Complaint acknowledgement2 business days
Urgent / safety mattersSame day
NDIS Commission

If your enquiry relates to a complaint about an NDIS provider, you can contact the NDIS Quality and Safeguards Commission directly at any time.

Phone1800 035 544
Websitendiscommission.gov.au